The Top 11 Moments for Welborn Social Media in 2011

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

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We founded Welborn Social Media in June 2011 and despite being open for business for roughly six months, we have many memorable moments.  The following is our top 11 moments for Welborn Social Media in 2011.  Thank you to our friends, family and the businesses who have used our services this year.  We are extremely optimistic about 2012 and can’t wait to see what the future has in store for Welborn Social Media and the people we interact with.

  1. We began the year by expanding our social media, graphic and website design knowledge by learning new ways to promote The Tutoring Solution.
  2. In June, Welborn Social Media got it’s start with our first client Scrapbook Expo.  We have been running the Scrapbook Expo Twitter Page ever since.
  3. In July, we started work on Los Serranos Country Club‘s blog, Facebook and Twitter pages and continue to run their social media presence.
  4. In August, we began working for WireSpeed Systems, a global supplier for new and refurbished networking equipment.  We run their Facebook, Twitter and LinkedIn pages.
  5. In October, we started a Facebook and a blog for System 1 Interiors, Los Angeles’s best acoustic ceiling removal company.
  6. We launched the Welborn Social Media website and began developing our own social media presence.Welborn Social Media Online
  7. Attended the Arizona Business Growth Expo and began developing business relationships with wonderful people that will continue to help us as our business grows.
  8. As a result of our work, our client, WireSpeed Systems, was recognized by Cisco, the largest corporation in the networking industry, as their Facebook SuperFan. WireSpeed Systems has been featured in Cisco’s Facebook profile picture since the beginning of November.
  9. Hosted our first Twitter chat for our client Scrapbook Expo. It was a success and we’ve been hosting two Twitter chats a month ever since. Follow #ScrapChat at 6pm PT on the 1st and 3rd Tuesday of each month to join in!
  10. Launched DLT Growers brand new website, built by Welborn Social Media.  DLT Growers sells ground cover to companies like Lowe’s and Home Depot.
  11. Helped the Women’s English National Football team’s starting goalkeeper, Karen Bardsley wish fans a Merry Christmas and a Happy New Year!

It’s been a truly memorable year. The most exciting part of this year is the possibilities for next year. In the past few weeks we’ve been talking with a variety of businesses about enhancing their brand with our social media services. We already have some exciting things in store for 2012 and can’t wait to write the year in review at the end of next year, it’s bound to be packed with even more memorable moments.

Happy New Year!

Enthusiastically Share Your Business with Others Using Social Media

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

Every week I attend a meeting with the department heads at Los Serranos Country Club where we discuss ways to improve the experiences of our customers.  Recently, we have begun taking turns discussing sales strategies based off of the book, Cunningly Clever Selling by Andrew Wood.  One point I really connected with was the role enthusiasm plays in business – enthusiastically share your business with others and love what you do.

Cunningly Clever Selling by Andrew Wood

Do I love what I do?

Through a lot of soul searching and development, I discovered my life’s purpose in 2010.  I traveled across the country in a 2007 Toyota Tacoma with no real destination. My goal was to find a job . . . any job.  After 3 months, I returned home with no job, in a worse financial situation then when I began my journey.  It was at that point . . . when I returned that I decided I wanted to help people, because I felt helping people would make me happy.  This may sound obvious, I think everyone in the world would probably say they want to help people, but it was making that conscious decision that changed my life’s course.

Instead of finding a job I started The Tutoring Solution in 2010 because I felt education was the best way I could help people.  Education develops minds and opens doors to brighter futures and more satisfying lives.  Through this venture I got the opportunity to interact with many business owners. These business owners were caring, passionate and had a real zest for life.  Why did they seem so much happier than most people I met?  The answer is simple – Passion.

My life’s purpose is to inspire others to find their passion and pursue it.

Using Social Media as a tool has given me a tremendous opportunity to spread passion. Every business owner we work with is passionate about their business and what they can offer for people who choose to do business with them.  On a daily basis, I get to see the passion and enthusiasm these people bring to their businesses and their customers.

  • General Manager, David Kramer at Los Serrranos Country Club is extremely passionate about providing an amazing experience for golfers who visit Los Serranos Country Club.  He works hard to entrench the customer into the history of the game of golf and is constantly figuring out ways to improve their golfing experience.  When you speak with him, his love of the game and love of the customer is unquestionable.
  • Richard McKinnon, President of System 1 is extremely passionate about improving the homes of people in his community by removing their acoustic ceilings and painting their homes.  When you speak with Richard, you have absolutely no doubt that his company is the best Acoustic Ceiling Removal company in Southern California, because he puts his heart and soul into the business.
  • Jennifer Davis, the Owner of Scrapbook Expo is extremely passionate about putting together amazing Scrapbook shows for scrapbookers across the United States.  She is constantly thinking of new and creative ways to enhance the experiences of those who attend her shows while figuring out ways to improve the experience for all the vendors who take part in her shows.

It is by sharing the passion of people like David Kramer, Richard McKinnon and Jennifer Davis that I am able to fulfill my life’s mission . . . to spread passion.

Eleanor Roosevelt once said, “Life is what you make it. Always has been, always will be,” and I whole-heartedly agree.  We all have immense potential inside of us and many of us refuse to maximize our potential because we are afraid of failure or afraid what others will think.  To enjoy life you must take risks.

Which takes us back to our original question . . . Do I love what I do?

I wake up every morning excited about what the day will bring.  I work Monday through Sunday at all hours of the day, not because I need to, but because I want to . . . Because it’s fun . . . Do I love what I do?  You betcha!

 

Should My Business Use Social Media?

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

When I first talk to business owners about Social Media, most realize Social Media is benefiting other businesses, but do not understand how it can help theirs.

Each business is unique and it is important for each company to determine whether or not to use Social Media based on the goals it has established for its business.

If you’re looking for the quick answer to the question, feel free to scroll down to the bottom, but I would like to share with you some examples of how and why businesses started using Social Media.

Example #1 – Grandma C’s Cookies

My sister met Grandma C at an event put on by the Arizona Small Business Association in Tempe, Arizona. She was very interested in the possibility of using Social Media to promote her cookie making business.  Grandma C was retired and wanted her business to earn some extra income.  She loved baking and built her business in her kitchen.

The Goal:  Grandma C had no desire to expand her staff. She wanted to be making cookies and sharing her baked goods with the local community.

The Answer:  Lacey suggested that using Facebook would be a great way to develop a relationship with the local community. She encouraged Grandma to try and get each of her new customers to join her Facebook page.  Then, when she had free time, to post photos and share her thoughts, ideas or inspirations regarding her baking.

Example #2 – System 1:  Acoustic Ceiling Removal

Richard McKinnon III, the President of System 1 Acoustic Ceiling Removal fell on rough times when the economy started to nose dive in 2007.  Richard was a fixer and when he started getting less business, his solution was to invest more in advertising to generate new business, cutting into his bottom line.  The money he spent in advertising for his products was not coming back to him the way it did pre-recession. Richard does not have time to devote to increasing his Social Media presence because he is constantly out on the road giving bids to home-owners across Southern California.

The Goal:  Richard has enormous responsibilities to his family and the people he employs; he needs to keep his business afloat and continue to provide for his family.  He knows his business is the best in the area and wants to maintain his business until the economy turns around.

The Answer:  We worked with Richard to create a Social Media campaign that incorporates a blog and Facebook.  The Facebook page is designed to reach out to potential customers who are homeowners and existing customers.  The blog is designed to allow users to find System 1 using search engines like Google or Yahoo.

Example #3 – WireSpeed Systems

WireSpeed Systems buys and sells new, used and re-furbished computer networking equipment to companies and individuals all over the world.

The Goal:  The market for computer networking equipment is highly competitive and WireSpeed Systems was looking for a leg up on its competition.

The Answer:  We worked with them to enhance their Social Media presence on Facebook, Twitter and LinkedIn.  Any person or business who is in a similar industry or who is interested in the products offered by WireSpeed Systems can find them easily on any of those platforms.  As a result, WireSpeed Systems has generated more leads and a better opportunity to convert those leads to sales.  They are also connecting with their customers in a more engaging and interactive way.

Example #4 – The Tutoring Solution

The Tutoring Solution Logo


I started tutoring students in 2009 and had generated a small clientele.  Tutoring is not the most lucrative business, but I really wanted to help students succeed in school, so it was a perfect fit for me.  At the beginning of the school year in September, 2010, I decided to start a website and try to build my tutoring business using Social Media.

The Goal:  To expand my business to help as many students possible succeed in the classroom in Southern California.

The Answer:  Before I started using Social Media, I had roughly four students that I tutored regularly and all were referred to me by word of mouth.  Today, a little over one year after my Social Media experiment started, The Tutoring Solution has worked with 63 students on a consistent basis.  During that time, I have had to hire 17 tutors and my client base is continuing to grow.

If you want your business to expand, you have to use Social Media. If you want your business to survive, you should use Social Media.  And if you want your business to die, you should stay away from Social Media.

In a chart designed by HubSpot, based off of information from EMarketer, the amount of companies that used blogs has more than doubled from 2007 from 16% to 39% in 2011.  Every Social Media site has seen a massive increase in the amount of companies that are using these tools to generate more business.  If you are not one of these companies, you are getting left behind.

United States Companies Using Blogs | Source: EMarketer, August 2010 by HubSpot

The real question you should be asking yourself is not whether or not you should be using Social Media, but whether or not you should pay someone else to do it.

It doesn’t make sense for Grandma C’s Cookies to pay someone else to do Social Media since she wouldn’t be making enough revenue to pay for someone to do Social Media for her.  Nor did it make sense for me to hire someone to do Social Media for my tutoring business, since I had no money to spend on advertising of any kind.

But, because I took the time and initiative to start a Social Media campaign on my own, my business thrived, just like Grandma C’s will if she does it right.

For any company that spends money in advertising it makes sense to devote money towards expanding your Social Media presence.  Unlike Newspaper, TV, or Pay-Per-Click Advertising, you can reap long-term benefits from using Social Media.  All the “Follows”, “Likes”, and “Connections” your company receives are likely to stay and can be reached out to at any time.  All blog articles that are written will be available for users to find, months, years, and decades down the line.

Should My Business Use Social Media?

The Answer:  Social Media is essential for any business, regardless of the industry and the goals of the company.  Deciding on whether or not to pay for someone to run Social Media for you is the only question your company should be asking.  

We can develop and implement a personalized Social Media strategy for any company.  If you think Social Media is something you’d be interested in finding out more about, please contact me, Zeb Welborn at (909) 973 – 9089 or WelbornSocialMedia@gmail.com to discuss ways Social Media can benefit your business.