How We Can Create Fun, Exciting and Customized Websites for Any Business

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

I recently got the opportunity to design the landing page for a magazine website. While working out the details of the assignment my client told me, “I just want to see what you put together without a ton of input from me. I want you to go ahead and design what you think would work best and we can go from there.”

This is a good news/bad news situation. The good news is I have complete freedom. The bad news is that without the back and forth and asking, do you want this or that? it’s hard to figure out what the client really wants.

We already run the Twitter account for this business. She was very happy with the Twitter background I created for their Twitter profile page and she wanted to see what I could do for her new website.

After doing some research I had some good ideas for this webpage but was having difficulty fitting ideas together. Then my client sent me a message, sort of an outline of their plans for this new website. It had a list of the different sections they wanted on their website, the type of content they wanted on their page, but nothing about what they wanted for a design.  However, at the end of the document there was a section titled Brand Personality with a list: Friendly, Fun Creative, Inspiring, Imaginative, Informational, Educational, Savvy, Good Clean Fun, Social.

I wrote this list down. After reading the words a couple of times I knew how I was going to design the site. I knew how it would look. I knew this because I now knew how the site should feel.

After spending a few days developing the design I submitted a first draft mock-up to my client. They had some minor changes for me, but overall they loved it. They really liked the overall layout I set up. They loved how I integrated social media. They loved the feel the design achieved, saying that it was friendly and warm and still clean and organized.

I got to talk to another employee, whom I’ll be working with to get the site live, and he shared with me the joy my client had for the design I put together.

Apparently, they formerly had a full-time graphic artist who’s esthetic didn’t match my client’s esthetic. It was hard for them to reach design solutions that made the client happy. After getting it right on the first attempt my client has a lot of faith in me and has hired me on to help get the site live.

It can be hard to tell what a client wants. By paying attention and putting myself in their shoes, I was able to get some good ideas. Then, with the help of a few simple words, I knew how I was going to put it all together. It’s a design that I’m proud of and that my client is stoked about.

Now it’s a mad dash to get the site up and running to stay on the schedule. It’s going to be a busy week!  Stay tuned for the finished product when the site goes live.

If you are interested in getting customized websites designed for your business, contact Lacey Welborn at (909) 973 – 9088.

Five Tips for a Killer Presentation

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

Whenever we meet a potential client we prepare a presentation for them. We share facts and ideas about what Welborn Social Media can do for their business.

Our presentations have been very successful.  Get our five tips for a killer presentation

Upon the completion of our presentation, our potential clients have a basic understanding of social media, how it can benefit their business, and, often times, business owners begin to see the massive potential social media has to offer.

Slide 1 of Our Presentation

Here are some reasons why our presentations are successful:

  • We alter our slide show to suit the business we’re presenting too. This is beneficial for two reasons:  we provide a personalized approach which gives us credibility that we can take their information and use it to communicate using social media, and it gives us on opportunity to delve into the business to better understand the needs of our customers.
  • We use lots of slides. Clicking through more slides during a presentation helps develop a strong, consistent flow of information to our potential customers. Instead of having one slide with a topic and three bullet points it’s much better for the tempo of the presentation to have four slides with very large, easy-to-read font.
  • Conversation is a must.  At the beginning of each presentation we explicitly encourage clients to ask questions.  Throughout the presentation we ask a lot of questions and make sure they are understanding the material we presented to them.  The presentation is less of a presentation and more like a guided conversation . . . our slides help guide the discussion.
  • Our slide show is very cohesive. It has a set color scheme, a few font choices and consistently placed items throughout.
  • While being cohesive we also have worked to make the slides more interesting. We have a lot of charts in our presentation to visually display some of the astounding facts around social media. We realized there were too many bar graphs and they became repetitive. By thinking of more creative ways to visually display information we’ve been able to make our slide show much more interesting.

Keep Slides Interesting

Our presentation is a constant work in progress. We are always trying to improve both the design of the slides and the manner in which we share them.

We love giving our presentation to business owners. By the end they can see the potential for social media in their business. They can imagine the success it can bring. They can visualize the ways it can allow them to share their passion for what they do.  Use our five tips for a killer presentation.

The Top 11 Moments for Welborn Social Media in 2011

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

We founded Welborn Social Media in June 2011 and despite being open for business for roughly six months, we have many memorable moments.  The following is our top 11 moments for Welborn Social Media in 2011.  Thank you to our friends, family and the businesses who have used our services this year.  We are extremely optimistic about 2012 and can’t wait to see what the future has in store for Welborn Social Media and the people we interact with.

  1. We began the year by expanding our social media, graphic and website design knowledge by learning new ways to promote The Tutoring Solution.
  2. In June, Welborn Social Media got it’s start with our first client Scrapbook Expo.  We have been running the Scrapbook Expo Twitter Page ever since.
  3. In July, we started work on Los Serranos Country Club‘s blog, Facebook and Twitter pages and continue to run their social media presence.
  4. In August, we began working for WireSpeed Systems, a global supplier for new and refurbished networking equipment.  We run their Facebook, Twitter and LinkedIn pages.
  5. In October, we started a Facebook and a blog for System 1 Interiors, Los Angeles’s best acoustic ceiling removal company.
  6. We launched the Welborn Social Media website and began developing our own social media presence.Welborn Social Media Online
  7. Attended the Arizona Business Growth Expo and began developing business relationships with wonderful people that will continue to help us as our business grows.
  8. As a result of our work, our client, WireSpeed Systems, was recognized by Cisco, the largest corporation in the networking industry, as their Facebook SuperFan. WireSpeed Systems has been featured in Cisco’s Facebook profile picture since the beginning of November.
  9. Hosted our first Twitter chat for our client Scrapbook Expo. It was a success and we’ve been hosting two Twitter chats a month ever since. Follow #ScrapChat at 6pm PT on the 1st and 3rd Tuesday of each month to join in!
  10. Launched DLT Growers brand new website, built by Welborn Social Media.  DLT Growers sells ground cover to companies like Lowe’s and Home Depot.
  11. Helped the Women’s English National Football team’s starting goalkeeper, Karen Bardsley wish fans a Merry Christmas and a Happy New Year!

It’s been a truly memorable year. The most exciting part of this year is the possibilities for next year. In the past few weeks we’ve been talking with a variety of businesses about enhancing their brand with our social media services. We already have some exciting things in store for 2012 and can’t wait to write the year in review at the end of next year, it’s bound to be packed with even more memorable moments.

Happy New Year!

We Launched a Brand New Website for DLT Growers

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

On December 1st we launched a new website for one of our clients. The website can be found at www.dltgrowers.com. Initial response to the website has been great!

“It looks amazing. You did an amazing job Lacey. As far as I can see, everything looks great.”
-Cindy De La Torre from DLT Growers

“Love the opening photo montage on the main page. It’s a good speed and it’s not jarring. Colours are fantastic, the products page with the flowers wreathing the links is very creative without distracting the eye, everything is organized and very user friendly. GREAT WORK, gorgeous as usual!!!”
-James Fraser

“That looks fantastic Lacey you always put together really cool looking stuff the site flows great.”
-Rocky Welborn

“Awesome!!”
-Shannon Barker

DLT Growers Home Page

DLT Growers is a nursery in Southern California that specializes in wholesale ground cover. Ground cover is the plants that grow to cover a large area of ground. It includes certain vines, shrubs, and grasses. When creating the design for this website I wanted to feature the beautiful flowers and make it easy for website visitors to find contact information.

Almost all the gorgeous photos on the site were taken by a member of the De La Torre family. Those photos were the greatest resource for designing the DLT Growers website. To make the color rich photos stand out I used muted colors for the background. I chose green and brown for the text and kept it delicate by using mostly serif fonts.

 

My favorite part of the design is the products page. The links for the different plant types are in a list and I was able to display one plant from each variety in an interesting and creative way.

Plant Types on the Products Page

To make it easy to get in contact with DLT Growers I parked their contact info into the header of the page so that it is always easy to find. There is also a contact page with more detailed contact info and a contact form.

Design is one of the many services we provide for our clients. Most of our design work is directly related to our Social Media efforts (e.g., signs to display physical locations and emails that share businesses social media profiles), but once in a while we get to build an entire website to help establish an online presence for a company like DLT Growers.

Please let me know what you think of the DLT Growers website by leaving a comment.

If you have any design questions for your business please contact us! Lacey Welborn can be reached at (909) 973-9088.

Working From Home: The Good, The Bad, and 6 Rules to Make it Work

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

One of my favorite things about my job is that I can work from home.

Here’s the good and bad about working from home.

It’s GOOD because…
you have a flexible schedule.
you can sleep in.
it’s easier and often healthier to eat at home.
procrastination often leads to doing the dishes, cleaning the house, or doing laundry.

It’s BAD because…
there’s no one to keep you accountable.
it can be hard to get work started.
it’s easy to procrastinate.
there’s no interruptions to provide needed breaks.
you don’t spend time around other people.

There are definitely good and bad things to working from home. The important thing is to find solutions to the bad side of things. Here’s how I have found the balance to get all my Social Media work done on any given day.

#1 Create a Schedule
I decided this was necessary when I began postponing my start time for work every day. I tend to be more of a night owl. The main problem was that I would stay up later and later every night, then I’d sleep in more and more every morning. A big problem! I have set a schedule for myself. Even though I work from home and I could wake up whenever I want, I set my alarm clock. From the time my alarm goes off till I start working I have one hour to eat breakfast, check my personal email and social media accounts, anything that I want to do before I get to work. For me, an hour is a good amount of time to get everything sorted out before my work day begins so that I don’t feel stressed throughout the work day. Then I start my work schedule which lists each of my tasks.

#2 Follow the Schedule
You must follow your schedule. One of the benefits of working from home is having a flexible schedule. However, it is way more important to get everything done that needs to get done on any given day. For me I have written a schedule that includes how long each daily task takes. If I have a meeting to go to I can push some tasks back, but I still have a very clear idea of how long everything takes and how much time I will be working on any given day.

#3 Take Breaks
I mean short breaks. They really don’t need to more than 5 minutes long, but you should take a good amount of them (this is not including a longer lunch break). Preferably, you will use these short breaks to get up out of your chair and give your body and eyes a break from staring at a computer screen. This might be a good time to grab a glass of water. Or to quickly tidy up your room. Or perhaps to take a shower. If you work from home I highly recommend working a shower into your schedule.

Working from a coffee shop.

#4 Work Outside Your Home
Another great thing about working from home, is that often you don’t actually need to work from home. If you have tasks you can do on your laptop make yourself mobile and work from a coffee house or some other establishment with WiFi. For me, it can sometimes be helpful to work when there are other people around, even if I don’t know them. Also, ordering a drink from the Barista or striking up a conversation with a stranger in the coffee shop is a good way to make up for human interaction that you may have been missing out on.  Also, there is the chance that it will be a good networking opportunity.

#5 Know When To Stop
This rule is very important, but it also is the one most likely to be broken. The truth is, you need to get all the necessary tasks done every day. If you’re not going to be able to finish before your self imposed ‘quitin time’ then you need to work after hours to get it done. There are two key things to understand when it comes to following rule number 5. One: you must know what counts as a necessary task and what doesn’t. Two: You need to make sure necessary tasks don’t flood your schedule. Leave room in your schedule for things like self education (reading blogs, talking to colleagues, doing research in your field), random work related tasks, making new contacts; things that will help your business, things you maybe could do daily, but are not absolutely necessary. These tasks are what make your schedule flexible, if you have to cut back on them one day it won’t set you back for the next day.

#6 Love That You Work From Home
Working from home provides so much freedom and convenience. While the freedom could let you start work at 8am, or 12pm, or 2pm, or even 5pm; and the convenience makes it easy to eat a snack every fifteen minutes, or to watch just this one tv show, or to do your laundry and then iron everything and then sort everything so you know what you’re wearing for the next two weeks; freedom and convenience also let you meet up with friends at any given time, they let you travel and work from your laptop, they can make it easier to be healthier and they save you from sitting in traffic.

Embrace the good! Find solutions for the bad! And, be glad that you can do whatever you want so long as you do awesome work and make all your clients happy!

-Lacey Welborn

Discussing Social Media with Vendors

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Latest posts by Lacey Welborn (see all)

At Welborn Social Media, we love discussing social media with all different types and sizes of businesses.  If you’d like us to present to your business, organization, group or discuss social media with you, please let us know.

This is from an email we sent out to Vendors from the approaching Scrapbook Expo in Ontario, CA. The Expo is happening November 3rd and 4th at the Ontario Convention Center. We’re hoping we can help some of these businesses with Social Media tips and consultations.

Dear Vendors,

Zeb and Lacey Welborn, the sibling team from Welborn Social Media, will be available at the Thursday meeting to discuss Social Media and answer any questions you may have. They work with several companies doing everything from running Facebook pages and writing blogs to doing web and graphic design.

Zeb Welborn got into Social Media after he started his own tutoring company. Wanting to gain more customers, he devoted his time and energy into learning the ins and outs of Social Media.

Lacey Welborn is the creative force at Welborn Social Media. Besides staying up to date on the latest best practices for Social Media, she also does web and graphic design.

www.WelbornSocialMedia.com
  

Should My Business Use Social Media?

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

When I first talk to business owners about Social Media, most realize Social Media is benefiting other businesses, but do not understand how it can help theirs.

Each business is unique and it is important for each company to determine whether or not to use Social Media based on the goals it has established for its business.

If you’re looking for the quick answer to the question, feel free to scroll down to the bottom, but I would like to share with you some examples of how and why businesses started using Social Media.

Example #1 – Grandma C’s Cookies

My sister met Grandma C at an event put on by the Arizona Small Business Association in Tempe, Arizona. She was very interested in the possibility of using Social Media to promote her cookie making business.  Grandma C was retired and wanted her business to earn some extra income.  She loved baking and built her business in her kitchen.

The Goal:  Grandma C had no desire to expand her staff. She wanted to be making cookies and sharing her baked goods with the local community.

The Answer:  Lacey suggested that using Facebook would be a great way to develop a relationship with the local community. She encouraged Grandma to try and get each of her new customers to join her Facebook page.  Then, when she had free time, to post photos and share her thoughts, ideas or inspirations regarding her baking.

Example #2 – System 1:  Acoustic Ceiling Removal

Richard McKinnon III, the President of System 1 Acoustic Ceiling Removal fell on rough times when the economy started to nose dive in 2007.  Richard was a fixer and when he started getting less business, his solution was to invest more in advertising to generate new business, cutting into his bottom line.  The money he spent in advertising for his products was not coming back to him the way it did pre-recession. Richard does not have time to devote to increasing his Social Media presence because he is constantly out on the road giving bids to home-owners across Southern California.

The Goal:  Richard has enormous responsibilities to his family and the people he employs; he needs to keep his business afloat and continue to provide for his family.  He knows his business is the best in the area and wants to maintain his business until the economy turns around.

The Answer:  We worked with Richard to create a Social Media campaign that incorporates a blog and Facebook.  The Facebook page is designed to reach out to potential customers who are homeowners and existing customers.  The blog is designed to allow users to find System 1 using search engines like Google or Yahoo.

Example #3 – WireSpeed Systems

WireSpeed Systems buys and sells new, used and re-furbished computer networking equipment to companies and individuals all over the world.

The Goal:  The market for computer networking equipment is highly competitive and WireSpeed Systems was looking for a leg up on its competition.

The Answer:  We worked with them to enhance their Social Media presence on Facebook, Twitter and LinkedIn.  Any person or business who is in a similar industry or who is interested in the products offered by WireSpeed Systems can find them easily on any of those platforms.  As a result, WireSpeed Systems has generated more leads and a better opportunity to convert those leads to sales.  They are also connecting with their customers in a more engaging and interactive way.

Example #4 – The Tutoring Solution

The Tutoring Solution Logo


I started tutoring students in 2009 and had generated a small clientele.  Tutoring is not the most lucrative business, but I really wanted to help students succeed in school, so it was a perfect fit for me.  At the beginning of the school year in September, 2010, I decided to start a website and try to build my tutoring business using Social Media.

The Goal:  To expand my business to help as many students possible succeed in the classroom in Southern California.

The Answer:  Before I started using Social Media, I had roughly four students that I tutored regularly and all were referred to me by word of mouth.  Today, a little over one year after my Social Media experiment started, The Tutoring Solution has worked with 63 students on a consistent basis.  During that time, I have had to hire 17 tutors and my client base is continuing to grow.

If you want your business to expand, you have to use Social Media. If you want your business to survive, you should use Social Media.  And if you want your business to die, you should stay away from Social Media.

In a chart designed by HubSpot, based off of information from EMarketer, the amount of companies that used blogs has more than doubled from 2007 from 16% to 39% in 2011.  Every Social Media site has seen a massive increase in the amount of companies that are using these tools to generate more business.  If you are not one of these companies, you are getting left behind.

United States Companies Using Blogs | Source: EMarketer, August 2010 by HubSpot

The real question you should be asking yourself is not whether or not you should be using Social Media, but whether or not you should pay someone else to do it.

It doesn’t make sense for Grandma C’s Cookies to pay someone else to do Social Media since she wouldn’t be making enough revenue to pay for someone to do Social Media for her.  Nor did it make sense for me to hire someone to do Social Media for my tutoring business, since I had no money to spend on advertising of any kind.

But, because I took the time and initiative to start a Social Media campaign on my own, my business thrived, just like Grandma C’s will if she does it right.

For any company that spends money in advertising it makes sense to devote money towards expanding your Social Media presence.  Unlike Newspaper, TV, or Pay-Per-Click Advertising, you can reap long-term benefits from using Social Media.  All the “Follows”, “Likes”, and “Connections” your company receives are likely to stay and can be reached out to at any time.  All blog articles that are written will be available for users to find, months, years, and decades down the line.

Should My Business Use Social Media?

The Answer:  Social Media is essential for any business, regardless of the industry and the goals of the company.  Deciding on whether or not to pay for someone to run Social Media for you is the only question your company should be asking.  

We can develop and implement a personalized Social Media strategy for any company.  If you think Social Media is something you’d be interested in finding out more about, please contact me, Zeb Welborn at (909) 973 – 9089 or WelbornSocialMedia@gmail.com to discuss ways Social Media can benefit your business.