The Top 11 Moments for Welborn Social Media in 2011

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

Latest posts by Lacey Welborn (see all)

We founded Welborn Social Media in June 2011 and despite being open for business for roughly six months, we have many memorable moments.  The following is our top 11 moments for Welborn Social Media in 2011.  Thank you to our friends, family and the businesses who have used our services this year.  We are extremely optimistic about 2012 and can’t wait to see what the future has in store for Welborn Social Media and the people we interact with.

  1. We began the year by expanding our social media, graphic and website design knowledge by learning new ways to promote The Tutoring Solution.
  2. In June, Welborn Social Media got it’s start with our first client Scrapbook Expo.  We have been running the Scrapbook Expo Twitter Page ever since.
  3. In July, we started work on Los Serranos Country Club‘s blog, Facebook and Twitter pages and continue to run their social media presence.
  4. In August, we began working for WireSpeed Systems, a global supplier for new and refurbished networking equipment.  We run their Facebook, Twitter and LinkedIn pages.
  5. In October, we started a Facebook and a blog for System 1 Interiors, Los Angeles’s best acoustic ceiling removal company.
  6. We launched the Welborn Social Media website and began developing our own social media presence.Welborn Social Media Online
  7. Attended the Arizona Business Growth Expo and began developing business relationships with wonderful people that will continue to help us as our business grows.
  8. As a result of our work, our client, WireSpeed Systems, was recognized by Cisco, the largest corporation in the networking industry, as their Facebook SuperFan. WireSpeed Systems has been featured in Cisco’s Facebook profile picture since the beginning of November.
  9. Hosted our first Twitter chat for our client Scrapbook Expo. It was a success and we’ve been hosting two Twitter chats a month ever since. Follow #ScrapChat at 6pm PT on the 1st and 3rd Tuesday of each month to join in!
  10. Launched DLT Growers brand new website, built by Welborn Social Media.  DLT Growers sells ground cover to companies like Lowe’s and Home Depot.
  11. Helped the Women’s English National Football team’s starting goalkeeper, Karen Bardsley wish fans a Merry Christmas and a Happy New Year!

It’s been a truly memorable year. The most exciting part of this year is the possibilities for next year. In the past few weeks we’ve been talking with a variety of businesses about enhancing their brand with our social media services. We already have some exciting things in store for 2012 and can’t wait to write the year in review at the end of next year, it’s bound to be packed with even more memorable moments.

Happy New Year!

Welcome Scrapbookers!

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

Latest posts by Lacey Welborn (see all)

Thanks for visiting us from Scrapbook Expo’s website. Scrapbook Expo is one of our most valuable clients and we are thrilled they gave us the opportunity to inform you about the social media services we provide.

We develop and execute social media campaigns for small and medium sized businesses. That can include anything from setting up a blog and creating profile pages to doing daily posting and gaining followers. Our goal is to connect your company to new customers while creating a more engaging relationship with your existing customers.

The tools we use to connect your current and potential customers includes Blogging, Facebook, Twitter, LinkedIn, Google+ and YouTube.

 

Currently we advise Scrapbook Expo on their Facebook strategy and manage their Twitter account. Check out their Twitter feed below.

 

Because you found us through the Scrapbook Expo website, we would like to offer you a Free Personalized Consultation discussing the benefits Social Media can have on your business. Please fill out the form and we’ll contact you within 48 hours.

Name:
Email:
Phone:

For more information contact Zeb Welborn at (909) 973-9089.

Thanks again for visiting our Website! Please don’t hesitate to contact us if you have any questions.

“Life is just a Scrapbook waiting for us to put it on Acid Free paper.” …and tweet about it, and post it on Facebook and write about it on our blog.

Celebrate 100 Years of Life on Facebook!

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

Latest posts by Lacey Welborn (see all)

On New Year’s Eve Grace Arndt will be celebrating her 100th birthday. After all the experiences she’s had, she knows what she likes. When the preparations were being made for her 100th Birthday Bash, she was asked what food she’d like to have at the party. She chose her favorite meal, Kentucky Fried Chicken.

Grace, after her nearly 100 years, will share stories of how she and her family got through the Great Depression, how she used to help her mother run a boarding house, and how she used to love to dance: ballroom dance, foxtrot, waltz and tango. She has always loved music and in her younger days she played the piano and the drums and also ran a tavern with her husband called Arndt’s Music Bar. Today she is described as vivacious, fun-loving and intelligent.

Grace Arndt on the Drums

When KFC got news of this vivacious, KFC loving, 99-year-old they offered to donate lunch for her milestone party. KFC shared this news on their Facebook page, and people from all over the country have been using that post to wish Grace a happy birthday. There is also this page, titled Grace Arndt, that has dozens of birthday wishes from family and friends as well as random Facebookers.

Everyone is encouraged to wish this soon to be centenarian a Happy Birthday on her Facebook page to help her celebrate such a huge milestone.

Social Media is an amazing thing. It allows us to connect, re-connect, keep in touch, and interact with people from around the world. It can help a 99-year-old KFC fan get a free fried chicken lunch for her and her family and friends. It provides the opportunity for anyone who has a Facebook to be a part of celebrating 100 years of life.

Happy 100th Birthday Grace! We wish you all the best!

Grace Arndt

Turning Your Business into a Social Business

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

In a recent survey by Regus, they found the amount of businesses who used Social Media to acquire new business jumped from 35% to 43% in the United States this year.  Every year those figures increase as more and more businesses realize Social Media is becoming a necessity.  But, how can companies maximize the potential of their Social Media campaign?

The companies who incorporate Social Media and become Social Businesses are the companies who will thrive in the new economy.

What is a Social Business?

According to IBM,

A Social Business isn’t just a company that has a Facebook page and a Twitter account. A Social Business is one that embraces and cultivates a spirit of collaboration and community throughout its organization—both internally and externally.

Social Businesses focus on the customer.  Tools like Facebook, Twitter, LinkedIn, YouTube, blogging and Google+ are all used to develop a relationship with the customer and the customer is given the opportunity to interact with the business.  In turn, the business then modifies or arranges their policies to better suit the needs of their customers.

What Makes a Social Business

If you want to maximize the potential of Social Media your business needs to embrace Social Media as a vehicle to engage and interact with the customer.  These interactions should result in implementing policies and procedures to connect with what your customers truly want and need.

Overall, those companies who are considered Social Businesses experienced greater revenue and profit increases this past year than businesses who did not use Social Media.  This year, in the same Regus survey, 48% of businesses who did not use Social Media saw an increase in revenue and 39% of businesses who did not use Social Media saw an increase in profits.  During the same time frame, 53% of businesses who used Social Media saw an increase in revenue and 44% of businesses who used Social Media saw an increase in profits.

The numbers are clear, if you use Social Media your business is more likely to see an increase in revenue and profits.  For more information on how your company can become a Social Business, contact Zeb Welborn at (909) 973 – 9089 for a free consultation.

The Value of a Like on Facebook

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

The most common question I get from businesses is:  What is the Return on Investment (ROI) of Social Media?  Although ROI is difficult to calculate, there are numerous studies that demonstrate the value Social Media can bring to any company.

The Value of a Facebook “Like”

While perusing my LinkedIn account I came across an article titled, “The Value of a Facebook Fan.”  According to the article, SocialCode, an agency owned by the Washington Post Company “looked at 50 brands and more than 5 million Facebook ads over a five-month period earlier this year.”

What they discovered was:

  • Facebook fans are 547 percent more likely to perform a desirable act than non-fans.
  • Facebook fans are 291 percent more likely to engage with brand than non-fans.
  • Facebook fans make actual purchases at a rate of 7 percent, while non-fans make purchases at a rate of 2 percent.
  • The difference in cost per acquisition* between fans and non-fans is $9.56.
  • For fans making a purchase, the fan cost per acquisition is $14.88 compared to $43.86 for a non-fan.

The overall impact of Social Media undoubtedly benefits your business more substantially and for less cost than other forms of marketing and advertising.  The study by SocialCode is just one example of the thousands that can be found online indicating the benefits Social Media can bring to any business.

Sign up for a free, personalized consultation with Welborn Social Media owner, Zeb Welborn to discuss how we can improve your Social Media presence, meet more customers and enhance the relationship you have with current customers.

(909) 973 -9089

*Cost per Acquisition means how much it costs to convert a sale incorporating all marketing and advertising used to attract clients to a product.

A Facebook Thanksgiving

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

Latest posts by Lacey Welborn (see all)

Social media is an absolutely wonderful thing. It allows you to connect with people from across the country or around the world instantly. Sometimes I forget how great social media is. Today I remembered as I celebrated my first Facebook Thanksgiving.

I’m more than 1,600 miles away from the place that I’ve been every Thanksgiving since I was born. This year I ended up going to my boyfriend’s family’s Thanksgiving feast. It is the first time I can remember not having a BBQed turkey on Thanksgiving day. While I was getting ready to eat I wondered what my family was doing.

When I popped open my smart phone and checked Facebook there was an brand new photo album on my dad’s profile called How to BBQ a Turkey. He updated the album throughout the day. A few times when I had a free moment to check Facebook there were new pictures. It was really awesome. I felt like I didn’t completely miss out on my family’s Thanksgiving. The pictures felt familiar. They made me miss being at home, but they also made me happy. One of the many things I’m Thankful for is Social Media. Today it allowed me to be connected to my family even though I was so far away.

A Facebook Thanksgiving - Welborn Media

A Facebook Thanksgiving

 

 

 

 

 

 

 

 

 

 

 

 

Happy Facebook Thanksgiving!

Today is a day to give thanks. We have plenty to be thankful for. This has been a truly amazing year for Welborn Social Media. This is the year Welborn Social Media got it’s start and this year has forever changed my and my brother’s life.

We’re thankful for Twitter, Facebook, LinkedIn, and YouTube for making it so easy to connect with more and more people who have such varied interests and passions from around the world. We’re thankful for our wonderful clients and their hard work and dedication that make our work so rewarding. Most importantly we’re thankful for all our friends and family who have shown us such tremendous support.

And from just me, I’m thankful for my brother, who helped rescue me from unemployment by showing me that we could just start our own business. It’s hard work but it’s infinitely more rewarding than any job I might have found by applying for open positions at other companies.

It’s a wonderful day to spend with your family, but if you can’t remember that you can still connect with them digitally.

How Will Blogging Help My Business? | 5 Key Benefits Blogging Brings to Any Company

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

Last week, I had a phone conversation with Mary McPadden, owner of Balanced Billing in Phoenix, Arizona.  I met Mary at the 2011 Business Growth Expo (Tempe, AZ). At the event, she said she knew she needed to start blogging, but did not understand how devel0ping a blog could help her company.  Many business owners I have encountered feel the same way.  Everyone tells them they need to start blogging, but many do not understand the benefits a blog can bring to their business.

When I started The Tutoring Solution in 2010, I needed to find new ways to make people aware of my business.  I made the commitment to build a website, once it was online I found that people were not visiting my site like I had hoped.  I began looking for new ways to promote my business, but didn’t have a lot of money to do so.  This is when I discovered blogging.

Blogging has had an immense impact on my business . . . not only in attracting more customers, but also by helping me develop a better understanding of the needs of my customers.

  • Google (Search Engine) Results

A blog is the most efficient way to drive new traffic to your website using Search Engine (Google) results.  When a person uses Google, they are looking for something specific that they want.  If you are offering the product or service they want, it’s extremely important to be ranked highly on the Google Search Engine.

Google Search Results are separated into two different categories, paid results and organic results.  Organic results are more effective than paid results in attracting visitors to your website.  When a person looks up something on Google, the organic search results that Google comes up with are the websites Google feels are the closest match for what the person is looking for.  Being ranked #1 on Google is a sure-fire way to bring new business to your website.

Blogging also allow users to find your website through a variety of different keyword searches.  I started The Tutoring Solution website in June, 2010.  Since that time, people have found my website using 2,111 different keyword searches on Google.  Every blog article written generates new keywords people can type in to find your business and increases the chances your business will reach the first page of Google Search Results.

  • Content for Social Media Websites

Another question we are frequently asked is, “What should I post on my Facebook/Twitter/LinkedIn/Google+ Pages?”  A blog should be the backbone of any Social Media campaign because it is an excellent way to generate content for your Social Media pages.  The more engaging your blog posts, the more likely people will interact with your Social Media pages. It makes it easier to increase followers on each one of your Social Media websites.

  •   Strengthens Your Website

When we began working for System 1 in Chino Hills, they had a fairly nice website setup which provided the basics for its customers including the types of services they provide and relevant contact information.  Though they are an amazing company with a rich tradition here in Southern California, the lack of information on their website has hindered their success.  The implementation of a blog has enhanced their online presence. Customers visiting their website have more information at their fingertips when making a purchasing decision.

Countless customers have decided to get their tutoring with The Tutoring Solution as a result of our blog.  I can’t tell you how many times a parent has chosen us because they related to the information we were putting out on our blog.  Providing useful tips and information to your current and potential customers is a great way to establish a relationship and increase sales.

In today’s world, customers want to know the company they are doing business with.  The more information you have available on your website, the more likely your messages will resonate with your potential customers.

  • Helping Instead of Selling

Before I started the blog for The Tutoring Solution, I received quite a few calls from customers who were interested in the product, who wanted more information and were trying to feel me and my company out.  My website suffered from not providing enough information to my customers.  As a result, I had to try to “Sell” my tutoring services to potential customers over the phone.  Almost every one of these conversations ended the same way . . . “Let me talk it over with so and so . . .”  I never heard from these people again.

The implementation of a blog had a drastic impact on the type of phone calls I received.  Instead of feeling the need to “Sell” my products, the callers were already sold and the only real question I received was how soon they could start and how I could help them.

When I first started The Tutoring Solution I charged $15 to $20 per hour, highly undervaluing my services and still parents asked for lower rates.  I decided to create my blog to establish myself as the tutoring expert. I now charge between $35 to $50 per hour and no longer receive any questions regarding my pricing.  My blog helped solidify me as the tutoring expert to customers who chose The Tutoring Solution over other companies in my area.

Every business sets out with the goal to help others, but many times we feel like we have to “Sell” our products to unwilling participants.  Developing a blog allowed me to stop ‘selling’ my services, and instead, let me enjoy providing a helpful service to my community.  Many parents have told me that because of my blog, they were are already sold before they picked up the phone.

  • Increases Your Understanding of the Needs of Your Customers

Mary McFadden from Balanced Billing is a potential customer for Welborn Social Media who expressed a legitimate concern . . .  How will blogging help my business?  For me, it’s obvious, but when she asked me that question I found it hard to articulate my answer.  By blogging, I am able to solidify, in my mind, the value and benefits I am providing to my customers.  By answering real questions from customers and potential customers and using blogs to answer those questions I develop a stronger understanding of the needs of my customer.  And my customers realize Welborn Social Media cares about their concerns and knows we will put forth the work to make sure their needs are met.

Every customer has needs. They have their own concerns regarding any service or product they purchase.  Blogging gives a company the opportunity to relate to their customers, to address any issues that arise, and alter their products and services to better meet the needs of their customers.  When a company puts the needs of the customer first, they will see financial benefits as a result.

*If you have questions regarding implementing a blog for your website, please contact Zeb Welborn at (909) 973 – 9089 or Zeb@WelbornSocialMedia.com.