Do You Have an Entrepreneurial Mindset or an Employee Mindset?

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

Charlotte Clary and Beverly Vines-Haines were two grandmas who started close to thirty different businesses which all ended up failing . .  until they hit it big with Ice Chips Candy.  The world was introduced to Charlotte and Beverly when they were featured as the entrepreneurs who invented Ice Chips Candy on ABC’s hit TV show, Shark Tank.  

Beverly Vines-Haines, Charlotte Clary and Ice Chips Candy.  An Entrepreneurial Mindset.

Beverly Vines-Haines, Charlotte Clary and Ice Chips Candy

If you talk to many business owners, many of them will say, “I am unemployable.”  The reason for that is that these people who are entrepreneurial have figured out a way to make a living without becoming an employee.  They then use their time to work, and work, and work to create and test new ideas until they find the idea that will lead to their ultimate success.  Some people become successful on their first business, but most business owners who have become successful have started numerous ventures until they hit the one that makes them a success.  

The Tutoring Solution | Chino Hills, Chino, Corona, Norco, Eastvale, Southern California

The Tutoring Solution

My first business is The Tutoring Solution.  We are a local tutoring company that serves Chino, Chino Hills, Corona, Eastvale and numerous other cities in Southern California.  I learned the skills I needed to create a successful business by building and growing The Tutoring Solution.  I still own The Tutoring Solution and hired my then girlfriend and now wife, Cynthia De La Torre to become the director of the business and to manage it.  The skills I learned while building the tutoring business directly led me to starting Welborn Media, devoted toward helping passionate business owners use the Internet to become more successful.  Welborn Media has even grown to expand to include 19th Hole Media and the Defining Success Podcast.  I have been bitten by the entrepreneurial bug and now I’m honing and growing my craft . . . working to make my business more successful every day.

A great example of someone who has an entrepreneurial mindset is my father-in-law who owns his own agricultural business. He grew up in Mexico and as a young boy of probably five years old, he would work to sell gum on street corners . . . his first taste of entrepreneurship.  When he came to America, he got a job at a young age in the agricultural business where he learned and cultivated his craft.  Others saw him as someone with a strong work ethic and someone who achieved results.  As a result, he was given more responsibilities and more pay until he was able to afford to purchase a piece of land where he could grow and sell ground cover at his business, DLT Growers.  His entrepreneurial mindset led him down the path towards a career in entrepreneurship and he’s constantly thinking of new ideas and new ways to grow and expand his business and even create new opportunities for others.

DLT Growers sells ground cover in Southern California

DLT Growers

Charlotte Clary and Beverly Vines-Haines are two of my favorite entrepreneurs.  For those of you that are unfamiliar with Ice Chips Candy, they are natural mints which are broken up into uneven pieces.  The way they explained it on Shark Tank, they painted the picture that they created this product in their garage and were breaking up these pieces by hand with a hammer in their home.  It’s a visual which always reminds me that becoming successful takes hard work, discipline and a willingness to get your hands dirty.  Charlotte and Beverly are a great example of entrepreneurs who fought and fought and fought until they hit it big.

There is a big difference between entrepreneurs and employees . . . the most important being in their mindset.

An entrepreneurial mindset is being someone who is constantly willing to make mistakes, learn from them and grow as a result. They are continually leaving their comfort zone, and experimenting with trial and error.  Most employees, I’ve found, are in the mindset of avoiding mistakes.  Employees who make mistakes are typically reprimanded for doing so and thus they lose some of their creativity in the process.  An entrepreneur is constantly making mistakes, failing at things and learning from them.

An Analysis of Zeb Welborn’s Leadership Practices | by Andrew Kramer

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

The following is a research paper written by Andrew Kramer for his Leadership in Organizations upper level course at the University of La Verne:  Zeb Welborn’s Leadership Practices

Chapter 1:  Introduction

Zeb Welborn grew up in Southern California in the beautiful city of Chino Hills.  He lived with his mother and father, brother, Rocky and his sister, Lacey.  He just recently moved out to Chino and is renting an apartment so he can have a place to get some work done.  He still maintains a good relationship with his siblings and actually has his sister running the photography for his business and building websites.  He participates frequently in marathons with his brother, Rocky and golfs regularly with his father, Larry.  Growing up, Zeb loved to play all kinds of sports.  He mainly focused on golf and soccer with soccer being his greater passion.  He played three years competitively on the golf team and still to this day plays soccer in an outdoor and indoor league.  I had the pleasure of getting to play on the same soccer team with Zeb for a full season.  I first started to notice Zeb’s leadership qualities when he became a substitute teacher at the high school I was attending at the time.  Not too long after that he became a full time history teacher at the school as well as being an assistant coach for the men’s soccer team.  It was clear that Zeb exemplified the leadership skills necessary to perform the jobs at hand.

Immediately after school Zeb attended Cal State University, Fullerton and got his degree in History, which he taught in high school.  Not too long ago he started his own business working for numerous companies managing their social media.  He named the company, Welborn Social Media, and that is how we came in contact with each other.  I work at Los Serranos Country Club where Zeb grew up playing golf and just recently made them a Facebook page in an attempt to gain exposure through advertising and keeping up with the market trends.  Zeb noticed I had created the page and together we turned in into a great project.  We got it passed by the board of directors and currently get paid to run the social media for the golf course.  This isn’t the only company that Zeb works for Scrapbook Expo, Wirespeed Systems, System 1 Interiors, Technology 4 Medicine, DLT Growers, Creative Scrapbook Source, Big Time Golf, Somerset Apartments, Krazy Kreations, Creative Minds & Visions, It’s Cheaper than Therapy and Mormino & Associates.  The number of clients continues to grow as he is experiencing success in a number of different sectors.  The duties that are expected of Zeb and his company are designing, managing, writing for and updating blogs, Facebook pages, Twitter, LinkedIn pages, YouTube pages, and Google+ pages.  also responsible for designing website, logos and promotional materials.  Zeb’s company is also responsible for managing Google AdWords campaigns and implementing strategies to increase search engine optimization including on site optimization and link building.  Zeb also creates email marketing campaigns and manages the reputation of companies on ranking websites like Yelp and Angie’s List.  These are just a few of the things that Zeb is responsible day in and day out and only a true leader can handle these kind of situations.  The needs of every company is unique, but Welborn Social Media can work with any company on any budget to help build their own brand.

Zeb uses the experience from prior jobs to lead the group of people that now work for him.  He has about four or five of us working under him and makes sure that everyone is happy with what they are doing.  Zeb uses the three-skill approach, which depends on three basic skills:  technical, human, and conceptual.  Skills are what leaders can accomplish, whereas traits are who leaders are.  I believe that after Zeb’s work in many different areas and working with many different people, he acquired the leadership skills necessary to manage people under him.  Technical skill is knowledge about and proficiency in a specific type of work or activity.  Zeb has a profound knowledge with computers and has done his research and taken courses on managing social media websites.  Human skill is knowledge about and ability to work with people.  Human skill is actually quite different from technical skill because human skills are people skills.

Chapter 2:  Leadership Practices

Leadership vs. Management

Zeb has many traits that make him a great leader.  I would definitely have to say that he is more leadership oriented than management.  A few of these traits are obviously intelligence about the field that he works for, self-confidence in the work he does, and determination to continue to make his business grow and expand.  Out of all these traits I believe that self-confidence is the most important one because it gives him the confidence and the ability to be certain about his competencies and skills.  This also includes self-esteem and self-assurance and the belief that one can make a difference.  To be a leader you must involve influencing others, and there is nothing better than feeling assured that his attempts to influence others are appropriate and right.

Relationship Orientation vs. Task Orientation

When dealing with relationships and task orientation I believe that Zeb excels in both of these subjects.  He must maintain a good relationship with his customers and people he is working with, and a good way to do this is by staying task oriented.  He gets the details from his partners on what needs to be accomplished and sets out a schedule on how to get it done in a timely manner.  I would definitely have to say that these two matters go hand in hand and are equally important.

Goal Orientation and Performance Evaluation

Zeb stays very goal oriented in the way that he stays on top of things by staying organized.  We have a clear mission of what we need to be doing and the harder we work, the more we will be rewarded.  For instance, every business that I recruit to get started under, “Welborn Social Media” I get a raise and a certain percentage of what the company pays Zeb to do.  As someone who works for Zeb this motivates me to find as many businesses that I can so I will get paid more.  This is a key factor for many businesses and leaders.  The more you reward your employees for good hard work, the more they will attempt to do the best work that they possibly can.  The more Zeb stays goal oriented, the more his business will prosper.

Control vs. Delegation

I communicate with Zeb a few times a week and we meet at least once in that week to review and see how work is coming along.  When we do get together we brainstorm and think of ways to stay innovative and on top of the current trends.  We discuss also ways to improve our marketing and advertisement, basically in a sense how to get more exposure.  We communicate via email, text messaging, and even sometimes through Facebook.

Rewards, Incentives and Punishment

Like I stated earlier, the way you will be rewarded is on how much work you are willing to get done.  There are no punishments just lessons learned.  Basically, the more work you get done and the more businesses I get to sign under the business the more i will get paid.  It is a simple process that works well because it keeps us motivated with all the incentives at hand.

Communication

Since we run a social media company most of our communication is done over the computer.  I would say that Zeb’s style of communication is passive, his social perceptiveness is the insight and awareness into how others in the organization function.  For example what is important to others, what keeps them motivated, and how they react to change.  Social perceptiveness means understanding the unique needs, goals, and demands of differences within the organization.

Chapter 3:  Analysis of Leadership Practices

The situational approach is based on the idea that the employees move forward and backward along the developmental continuum, which represents the relative competence and commitment of subordinates.  For leaders to be effective using the situational approach, it is essential that they determine where subordinates are on the developmental continuum and adapt their leadership styles so they directly match their style to that developmental level.  “Once the leader has identified the correct developmental level, the second task is to adapt his style to the prescribed leadership.  This is the one-to-one relationship between the developmental level of subordinates.” (Northouse 93) Some strengths of using the situational approach is that it is recognized as a standard for training leaders.  It is also a very practical approach, which means that it is easily understood and easily applied.  The situational approach sets forth a clear set of prescriptions for how leaders should act if they want to enhance their leadership effectiveness.  This approach also recognizes and stresses that there is not one best style of leadership, instead leaders need to be flexible and adapt their style to the requirements of the situations.  When in regards to the five major leadership theories, the one that stand out to me are of course the situational approach, the transformational approach, and team leadership.  Transformational approach of course has a strong emphasis on followers’ needs, values, and morals.  This kind of leadership involves attempts by leaders to move followers to higher standards of moral responsibility.  This type of leadership sets it apart from the other four styles because it has a moral dimension.  A leader very similar to the transformational approach is called servant leadership.  This leadership emphasizes that leaders should be attentive ot the concerns of their followers and would emphasize with them, they would take care of them and nurture them.” (Northouse 385)

Leadership Style of the Leader

I would say the best kind of approach to describe the leadership style of Zeb would have to be team leadership.  Zeb excels through the people that are working for him.  Therefore, he must use team leadership to coach his team members in interpersonal skills.  Collaborate with others by including and involving his team members in discussions.  Using team leadership one must manage conflict and power issues while avoiding confrontation and questioning ideas.  Build commitment by being optimistic, innovative, envisioning, socializing, rewarding, and recognizing other peoples achievements.  Lastly, to excel at team leadership you must satisfy the individual needs of the members you are working with by trusting, supporting, and advocating them.  You model your ethics by your principled practices by being fair, consistent and lastly, normative.

Compatibility/Incompatibility

The organizations goals go hand in hand with the compatibility of Zeb’s leadership style and practices.  The goal of the organization is to get as many clients to start using, “Welborn Social Media” and once we have them to perform everything we possibly can to satisfy their needs.  At this time I have no recommendations for Zeb because his business is growing at such a rapid pace that I do not know what else he can be doing.  If I did have one thing to say I would think that we should maybe get together more than just once a week to have a weekly report on how things are going.  Sometimes I feel a little bit lost on what is going on or what we should be doing so maybe meet twice a week.

Chapter 4:  Analysis of Leadership Practices:  Delegation and Developmental Levels

Necessary Conditions for Effective Delegation

According to leadership styles I believe the most effective way for developmental levels is that there must be high commitment and high supportive behavior.  In order for the sufficient amount of work to be completed an employee must stay committed and dedicated to the amount of work level he is inputting.  Zeb encourages to stay committed to the mission within the organization.  In this sense, Zeb uses the supporting approach that requires him to take a high supportive – low directive style.  “The leader should not focus exclusively on goals but uses support behaviors that bring out the employee’s skills around the task to be accomplished.”  (Northouse 93) This includes listening, praising, asking for input, and giving feedback.

Developmental Levels of the Followers

At this point in time the amount of employees are at a minimum so I would have to say that the levels are still in the developmental stage.  D2 would probably be the most accurate description because it is still moderately low.

Delegation Practice of the Leader

The way Zeb delegates his tasks and responsibilities is by creating the sky is the limit approach.  By saying this, I mean that he does not delegate many responsibilities to his followers because it is up to them to do as much work as they want.  There is always room for growth in the type of business we are in so you get as much work done as you want to in a sense.  But the more work you do accomplish, the more you will be rewarded.

Compatibility/Incompatibility

The delegation practice that Zeb uses is very compatible to the developmental levels of the followers.  Everything is still in the developmental process, but the business continues to grow at a steady pace so he must be doing something right.  It has been a great learning experience to work with a true leader like Zeb and be part of a wonderful company with a passion to excel.

Recommendations

At this point in time I have no real recommendations besides the one I stated earlier.  Scheduling meetings has been quite difficult with how busy things are so maybe just set a time that we can meet on a weekly basis.  In other words, the level of communication must begin to increase as the company continues to expand.

Chapter 5:  Conclusion

After writing this paper I realize that I am working with a genuine leader that I can take many thing away from . . . not only in the business world, but in every day life.  The way Zeb works with people is truly the proper approach and getting to see it first hand is a blessing.  Working with Zeb was a life changing experience because I can now apply the lessons I learned from his leadership qualities and apply them in every aspect of my life.  I plan to practice the same approach that Zeb uses because I have seen first hand on how it functions and the results have been good.

 

Would you like to learn more about Zeb Welborn’s leadership practices?  Visit some other sites created by Zeb Welborn – 19th Hole Media created to help golf courses get more customers and the Defining Success Podcast created to change the way we think about success.

The Top 11 Moments for Welborn Social Media in 2011

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

We founded Welborn Social Media in June 2011 and despite being open for business for roughly six months, we have many memorable moments.  The following is our top 11 moments for Welborn Social Media in 2011.  Thank you to our friends, family and the businesses who have used our services this year.  We are extremely optimistic about 2012 and can’t wait to see what the future has in store for Welborn Social Media and the people we interact with.

  1. We began the year by expanding our social media, graphic and website design knowledge by learning new ways to promote The Tutoring Solution.
  2. In June, Welborn Social Media got it’s start with our first client Scrapbook Expo.  We have been running the Scrapbook Expo Twitter Page ever since.
  3. In July, we started work on Los Serranos Country Club‘s blog, Facebook and Twitter pages and continue to run their social media presence.
  4. In August, we began working for WireSpeed Systems, a global supplier for new and refurbished networking equipment.  We run their Facebook, Twitter and LinkedIn pages.
  5. In October, we started a Facebook and a blog for System 1 Interiors, Los Angeles’s best acoustic ceiling removal company.
  6. We launched the Welborn Social Media website and began developing our own social media presence.Welborn Social Media Online
  7. Attended the Arizona Business Growth Expo and began developing business relationships with wonderful people that will continue to help us as our business grows.
  8. As a result of our work, our client, WireSpeed Systems, was recognized by Cisco, the largest corporation in the networking industry, as their Facebook SuperFan. WireSpeed Systems has been featured in Cisco’s Facebook profile picture since the beginning of November.
  9. Hosted our first Twitter chat for our client Scrapbook Expo. It was a success and we’ve been hosting two Twitter chats a month ever since. Follow #ScrapChat at 6pm PT on the 1st and 3rd Tuesday of each month to join in!
  10. Launched DLT Growers brand new website, built by Welborn Social Media.  DLT Growers sells ground cover to companies like Lowe’s and Home Depot.
  11. Helped the Women’s English National Football team’s starting goalkeeper, Karen Bardsley wish fans a Merry Christmas and a Happy New Year!

It’s been a truly memorable year. The most exciting part of this year is the possibilities for next year. In the past few weeks we’ve been talking with a variety of businesses about enhancing their brand with our social media services. We already have some exciting things in store for 2012 and can’t wait to write the year in review at the end of next year, it’s bound to be packed with even more memorable moments.

Happy New Year!

We Launched a Brand New Website for DLT Growers

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

On December 1st we launched a new website for one of our clients. The website can be found at www.dltgrowers.com. Initial response to the website has been great!

“It looks amazing. You did an amazing job Lacey. As far as I can see, everything looks great.”
-Cindy De La Torre from DLT Growers

“Love the opening photo montage on the main page. It’s a good speed and it’s not jarring. Colours are fantastic, the products page with the flowers wreathing the links is very creative without distracting the eye, everything is organized and very user friendly. GREAT WORK, gorgeous as usual!!!”
-James Fraser

“That looks fantastic Lacey you always put together really cool looking stuff the site flows great.”
-Rocky Welborn

“Awesome!!”
-Shannon Barker

DLT Growers Home Page

DLT Growers is a nursery in Southern California that specializes in wholesale ground cover. Ground cover is the plants that grow to cover a large area of ground. It includes certain vines, shrubs, and grasses. When creating the design for this website I wanted to feature the beautiful flowers and make it easy for website visitors to find contact information.

Almost all the gorgeous photos on the site were taken by a member of the De La Torre family. Those photos were the greatest resource for designing the DLT Growers website. To make the color rich photos stand out I used muted colors for the background. I chose green and brown for the text and kept it delicate by using mostly serif fonts.

 

My favorite part of the design is the products page. The links for the different plant types are in a list and I was able to display one plant from each variety in an interesting and creative way.

Plant Types on the Products Page

To make it easy to get in contact with DLT Growers I parked their contact info into the header of the page so that it is always easy to find. There is also a contact page with more detailed contact info and a contact form.

Design is one of the many services we provide for our clients. Most of our design work is directly related to our Social Media efforts (e.g., signs to display physical locations and emails that share businesses social media profiles), but once in a while we get to build an entire website to help establish an online presence for a company like DLT Growers.

Please let me know what you think of the DLT Growers website by leaving a comment.

If you have any design questions for your business please contact us! Lacey Welborn can be reached at (909) 973-9088.

The Story of Welborn Social Media

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

My sister and I were unemployed and living at our parents home.  My life had completely changed, I had gone through a difficult divorce and left my full-time teaching job.  Lacey had been working an exhausting job as a video editor at a local news station when they cancelled her show.

Zeb and Lacey Welborn Barbecuing Our Turkey on Thanksgiving Day

In February 2009, I began tutoring my first student and found I really enjoyed the sense of accomplishment that came along with developing students in a one on one setting and experienced a lot of success.  Referrals came freely and my schedule became very full.  I decided to expand.

Lacey went back to school, taking graphic design classes and had been learning website design on her own.

I asked if she would help me with my business.  She created The Tutoring Solution logo and built a website. When the website went up, almost immediately, people began to find us online.

This was cool!

For months we added content to our website; using blogs, pictures and videos.  But, I also wanted to direct people to my website and needed to find an inexpensive way to do that.  Facebook and Twitter provided me with a free way to promote my business.

That’s when The Tutoring Solution took off.

My sister and I attributed our success to our efforts in Social Media. We did more research and began to attend classes, read articles, communicated with successful companies and kept up to date on best practices for Social Media.

Jennifer Davis from Scrapbook Expo was the first business owner we talked to about developing a Social Media campaign for their brand.  Jennifer was already active on Facebook and had generated a massive following.  I asked her if she would be willing to let me run a Twitter campaign for her company.  Welborn Social Media was born.

Many other companies began hearing about us through a variety of different avenues. Currently we do Social Media and graphic design work for the Creative Scrapbook Source, DLT Growers, Los Serranos Country Club, Scrapbook Expo, System 1, The Tutoring Solution and WireSpeed Systems.

Our story has only just begun.

Our mission is to build connections for our clients with potential customers and develop stronger relationships with current customers and to help their business grow.

If you’re looking to expand your business, schedule an appointment with us today.  We will work with you to create a personalized plan designed to help your business grow.

Schedule your free appointment today by contacting Zeb Welborn at (909) 973 – 9089 or WelbornSocialMedia@gmail.com