Social Media and Online Marketing Workshops in 2017 by Welborn Media

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

Zeb Welborn and Welborn Media are looking forward to another great year speaking on social media, digital marketing and online marketing workshops in 2017.

Want to learn how to write blogs, create successful email marketing campaigns, use Facebook, Twitter, LinkedIn, Instagram and other social media channels to grow your business? Want to learn a comprehensive strategy to get your business on Google? Want to learn how to manage your reputation online so your customers will choose you over your competitors?

Email Marketing to Get the Sale

Sign up for our workshops in 2017 and take your business to the next level.

San Bernardino County Workforce Development Board:

Workshops are free to attendees. 

Email Marketing to Get the Sale on March 30 at High Desert Americas Job Center – 17310 Bear Valley Rd., Suite 109, Victorville, CA 92395.

Register for Social Media Workshops

 

Create a Winning Internet Marketing Game Plan for Your Business on April 13 at the City of San Bernardino Economic Dvlp. Agency- Board Room, 3rd Floor – 201 N. “E” St., San Bernardino, CA 92401

Register for Social Media Workshops

Get Immediate Business Results with Google Pay-Per-Click Campaigns on May 25 at Ontario Chamber of Commerce – 3200 Inland Empire Blvd., Suite 130 , Ontario, CA 91764

Register for Social Media Workshops

The Right Way to Market Your Business on Facebook on June 22 at the High Desert Americas Job Center – 17310 Bear Valley Rd., Suite 109, Victorville, CA 92395

Register for Social Media Workshops

 

Inland Empire Small Business Development Center:

Workshops are free to attend: Sign up here

Internet Marketing Strategies on May 17 from 9:00 am-12:00 pm at the Carnegie Cultural Center, 123 D Street, Upland 91786

Internet Marketing Strategies on June 1 from 9:00 am-12:00 pm at the Temecula Valley Entrepreneurs Exchange, 43200 Business Park Drive, Temecula 92590

Internet Marketing Strategies on July 18 from 9:00 am-12:00 pm at the Riverside County Business Center, 3403 10th Street (first floor), Riverside 92501

Internet Marketing Strategies on August 9 from 9:00 am-12:00 pm at the Ontario Chamber of Commerce, 3200 Inland Empire Blvd., Suite 130 , Ontario, CA 91764

Completed 2017 Workshops:

Best Strategies for Business Blogging Success on February 16 at Ontario Chamber of Commerce – 3200 Inland Empire Blvd., Suite 130 , Ontario, CA 91764

Welborn Media’s Top Ten List of 2015

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn

At the end of the year, the Welborn Media team gets together to reflect on our successes and failures throughout the year. This meeting gives us an opportunity to fine-tune our direction and set new goals for the upcoming year.  These are the Top 10 things we accomplished in 2015.

Top 10 of 2015

10. Share Your Passion Scholarships

scholarshipsSince starting the Share Your Passion Scholarships in 2012, we’ve awarded scholarships to 17 deserving students. We have kept in contact with many scholarship winners and are still inspired by them. They continue to work towards following their passions and helping better the lives of others. This year we awarded 3 Share Your Passion Scholarships and gave out our first Student of the Year Scholarship Award to one of the hardest working students at The Tutoring Solution.

9. TV Appearance

11080661_10206382881436017_7712058961091484299_oZeb appeared on the Golf Life Video Channel for Fox Sports WEST. It was pretty darn cool to get on television.

8. Joined the Rotary Club

10984121_10154042856538840_6714998264776580589_nZeb was inducted into the Chino Rotary Club by Melinda Robbins, Dale Bright, and Steven Bremer. The Chino Rotary Club has been serving the Chino Valley since 1925. San Bernardino County Supervisor Curt Hagman spoke and my wife, Cindy, mom, Annie, and dad, Larry were all in attendance.

7. Speaking Engagements

zeb-speaking zeb-at-NGCOAOne of the things we enjoy most is educating others on growing their business. This year Zeb spoke with the San Bernardino County Workforce Investment Board, the Inland Empire Small Business Development Center, the Chino Valley Chamber of Commerce, Baldy View ROP, Small Business Summit, the California Golf Course Owners Association and the Golf Inc. Summit.

Topics for Zeb’s Speaking Engagements were:

  • Internet Marketing Strategies
  • Marketing with Facebook
  • How to Turn Your Business Into a Social Business
  • Marketing with LinkedIn
  • Marketing with Twitter
  • Social Media for Golf Courses
  • Innovative Marketing Tactics for Public Courses

6. #GolfChat

At the beginning of this year Zeb started #GolfChat. #GolfChat is a Twitter chat which happens every Tuesday at 5PM PST where some of the greatest minds in the golf industry come together to talk golf. #GolfChat has grown drastically since the beginning of the year and is a trending topic on Twitter every Tuesday. We’ve met so many amazing and passionate people working to grow golf.  A highlight of #GolfChat in 2015 was when professional golfer, Natalie Gulbis surprised #GolfChatters by giving away free tickets to the U.S. Open at Chambers Bay Golf Course.

5. Awards and Accolades

Screen Shot 2015-12-29 at 11.10.01 AMIt’s always nice to be recognized for the hard work you do. This year we were extremely grateful to receive a few unexpected awards:

4. Southern California Charity Golf Classic

11207321_10101061535855630_6436920246785791462_nWe hosted the 1st Annual Southern California Charity Golf Classic to raise money for several worthy charities on July 17 at Los Serranos Country Club.

With help from many in our community, the tournament helped raise $7,597.81 for charity.

We distributed the money to several charities including: Bark for Life, Boys Republic, California Scholastic Press Association, Chino Rotary, Corona Firefighters Benevolent Fund, House of Ruth, The Let It Be Foundation, Salvation Army, Share Your Passion Scholarship, and the Wounded Warrior Project.

We had such a great time with this, we’re planning on running it again in 2016!

3. Chairman of the Board at the Chino Valley Chamber of Commerce

11755429_1665688123649805_2385826912900505227_nOn July 27, Zeb was installed as Chairman of the Board for the Chino Valley Chamber of Commerce.

Becoming the Chairman of the Board has given Zeb an opportunity to help make local business owners more successful.

During his term of office, he set five goals to work towards in 2015/2016:

  • connect and work with other local business-related organizations
  • collaborate more with organizations that work to educate business owners
  • encourage and promote the involvement of young business owners in our community
  • enhance our use of technology
  • focus more on giving back

2. Lacey Gets Married

11934520_10101096973568170_4628964527126702956_o10339951_10208018878287700_1976316121632257612_nIn August this year Lacey got married to Ryan Bernholtz at a fun wedding in Santa Ana, CA.

In June, Lacey’s twin brother, Rocky married Megan Hutchinson at a beautiful wedding in Corona, CA.

Truly a notable year for the Welborn Family and there was another addition to family this year…

#1. Birth of Sebastian Welborn-De La Torre

monsterbashSebastian Welborn-De La Torre was born on Friday, November 13th at 9:52pm in Ontario at 8 pounds, 9 ounces.

Sebastian is a happy, healthy, and super cute baby.

Zeb says it’s awesome being a dad.


 

Thank you all for everything!  We hope you all have an amazing 2016.

Sign up for our email list to become a part of Welborn Media in 2016 – http://eepurl.com/snLLH

27 Tips on How to Build a Vibrant Twitter Community

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

@WelbornMedia

Building a Twitter community is the most important skill to develop when starting a Twitter campaign.  Fortunately, building a strong Twitter community is easy to do.  Follow these steps and you’ll be on your way to establishing a thriving Twitter community:

  1. Tweet, Tweet Often and Tweet with a Purpose – Before you start your Twitter campaign begin by thinking of your purpose . . . or generate a mission statement.  Our mission statement is to help business owners share their passion with others.  We work with passionate business owners to help them increase their exposure, build their businesses and become positive examples for their communities.  Every tweet we send out is aligned with our goal of helping business owners become successful.  You won’t see tweets from us about what we had for dinner or our plans for the weekend.  Be true to your mission, tweet, and tweet often.  The more active you are on Twitter the faster your community will grow.
  2. Provide Value – Everyone says you need to provide value, but I never really understood what that meant.  Value is an ambiguous term, but it still applies.  My understanding of value is offering something to someone else that is a genuine effort to improve their lives.  Many people online, and on Twitter post what I call, “look at me articles.”  The greatest way to give value and create a more enthusiastic community is to genuinely try to help others.  It helps by addressing specific people’s issues and concerns and then sharing those issues with others.
  3. Actively Listen – The coolest thing about Twitter in my opinion is the search feature, type in any word into the bar at the top of the Twitter page and every single tweet that had that term in it will show up.  This provides marketers with an amazing opportunity to reach out to people who are actively communicating on Twitter.  For our clients we actively look for users who are communicating about their product or service and we reach out to them . . . we listen to them and we alter our strategies based off of their responses.  Listen actively and you will have a more engaged community.
  4. Don’t Sell – Don’t post “Look at Me” articles . . . most people get on Twitter and constantly post tweets that sell . . . buy this or buy that.  Do that and be sure to create a non-existent Twitter community.  No one wants to constantly be sold to.  So, don’t sell . . . be helpful and sales will come.  Use Twitter as a way to generate relationships first . . . trust second . . . a whole bunch of other things between and sales last.
  5. Follow Others – Follow others who post tweets that resonate with you and engage with them.  The more you engage others, the more likely they are to engage with you.
  6. Use Your Face as Your Profile Pic – People connect more to other people so be sure to use a profile picture that shows your face and preferrably a happy face at that.  We personally use a logo for our business twitter account, @WelbornMedia, but I usually connect with more people using my personal Twitter account, @ZebWelborn which has a picture of my beautiful face.  It always feels nicer to know who your talking to and easier for people to develop an emotional connection with you . . . thus making your community stronger.
  7. Look at Other Peoples Lists.  Once you find people to connect with and people who you enjoy communicating with, check out the lists they’ve created.  Chances are there will be more people like them that share their passions and interests and you can connect with them thus building your Twitter community.
  8. Jump into Conversations – Don’t be afraid to get your feet wet.  Conversations are happending all over Twitter all the time.  Twitter chats are a great way to get involved.  But, most importantly, don’t be afraid to respond to people . . . most people love getting responses to their tweets, so don’t be shy and meet more people.
  9. Followers Don’t Matter.  Active Followers Do. – The amount of people following you will not matter when it comes to making sales . . . the amount of engaged followers will.  There are tons of automatic following programs and Twitter has a large amount of users who don’t use the service on a regular basis, meaning a follower who is no longer using Twitter is no longer seeing your Tweets.  Building an engaged following is much more important than building numbers.  Don’t be obsessed with numbers, be obsessed with relationships.
  10. Be Consistent – I heard an analogy once that being a Twitter user is like being a farmer.  Few people have the patience to be a farmer, to plant the seeds, to tend to the plants all year long and then to harvest the plants at the end of the season.  A farmer can’t be absent during the process . . . if he does not tend to his crops, his crops will die before it’s time to harvest.  Twitter is the same way . . . You plant seeds by initiating conversations with different people.  You cultivate those relationships on a regular consistent basis and, then, and only then will you harvest the fruits of your labor.  If you ignore your crops they die.  If you ignore your Twitter followers they will not become your customers.
  11. The Tutoring Solution – http://www.thecatutoringsolution.com/

    Share Stuff – As the owner of The Tutoring Solution, our mission was to help inspire students to become successful in and out of the classroom.  To develop connections with other groups similar to ours we began sharing messages from other members of the #EdChat group, as a result they learned about our programs and our goals and began sharing our stuff.  We then, worked together to promote our missions and our community grew.

  12. Use directories like Twellow, Twubble, Twits Like Me, etc.  There are numerous Twitter directories that has influential Twitter users in your field, you can then use those directories to follow people who share your interests and in turn may follow you.  At the least you’ll see what influential people are doing to make an impact in your community.
  13. Follow those who follow you.  If someone follows you and they’re an active Twitter user, follow them back . . . not only should you follow them, but you should also reach out to them and thank them for following you.  I feel honored every time someone new follows me and I want to make sure my Twitter users know how honored I truly am.
  14. Develop a Strong Bio – Often times, Twitter users will check out your Twitter bio to see if you’re someone they would like to follow.  Be sure your Twitter bio is compelling and lets Twitter users know exactly what kind of person you are and what kind of relationship you will be creating with them.  Optimize your Twitter account . . . be sure to include target keywords, links to your website, add your location and give users a reason to follow you.
  15. Use a Strong Brand Name – Your name is important.  Use your own personal name, a name that goes with your brand, and one that Twitter users will want to connect with.
  16. Create Lists – You can create lists on Twitter which will help you when you start to follow too many people to keep track of.  I’m involved in many Twitter discussions:  SEO, Google AdWords, Social Media, and Education just to name a few.  By putting your followers into groups you can then jump into their discussions by accessing the list you have created for each group.
  17. Introduce People to Your Followers – As you communicate with people its important to share them with others.  If you know two people who share the same passion, connect them with each other.  Twitter is all about building relationships . . . Help people build relationships and they will help you build your community.
  18. Follow People from Different Niches – Everyone has their area of expertise, but that doesn’t mean you need to limit the users you follow.  If I only engaged in discussions with people who associated themselves with “Social Media,” I would be missing out on the potential to connect with new customers.  As a result, I look for niches where my services could either be used or easily referred by and connect with people there.
  19. Reciprocate – If someone does something nice for you . . . return the favor.
  20. Try to Connect with Twitter Friends Offline – While working for Los Serranos Country Club, I am frequently trying to connect with golfers offline.  Often, they will tell me they are headed to the golf course and I will connect with them.  This gives me an opportunity to meet them and get a face to the name, but it also enhances the bond we have with each other and the golf course.  I’ve always told businesses that one of the benefits of attracting people that use social media is that they have access to much more people, the people who I have met at the golf course have sent positive messages about Los Serranos Country Club to their lists of friends on Twitter, Facebook, through email and in person.  If you can build those connections you’re on the right track.  Check out this video of a user we connected with offline from our social media campaign – Louis Castillo on Golf at Los Serranos Country Club in Chino Hills.
  21. Build Up.  Don’t Put Down. – Nobody likes a bully.  Being negative and angry is not conducive towards building a strong community.  Everyone loves people who make them feel good about themselves.  Be a person who makes people feel good and your community will grow.
  22. Use Twitter Tools – There are enormous amounts of Twitter tools you can use to  help manage your Twitter account(s).  Do online searches or ask other Twitter users how Twitter tools have helped them.  I’ve personally used HootSuite, TweetDeck, TweetAdder and TweetChat at different times to help me manage my Twitter accounts, but there are lots more.
  23. Learn the Lingo – Do you know what DM, @, RT, MT,  Tweet, Tw, # mean?  Ask the people on Twitter and they’ll tell you.  (I can’t tell you everything)
  24. Pay Attention to @ Replies – (Ok, I’ll tell you this one)  @ Replies are when people mention you directly in a tweet.  Respond to all @ replies in order to generate a discussion and build a stronger relationship.  @ replies is where I spend most of my time on Twitter . . . when you build a big enough community you will spend most of your time there too.
  25. Add Your Twitter ID to All Signatures – As with anything you’re using, be sure to let as many people know you’re using Twitter as possible.  This means including it in any documentation you may have, in your email signatures, on your Facebook page and anywhere else you can think of.
  26. Read the Bios of Those You Follow – You can develop an understanding of what makes people tick by reading their profiles and then develop more meanginful relationships as a result . . . the more you care about their interests, the more they will care about yours.
  27. Know Who the Players Are – Know who the leaders are in your industry on Twitter . . . Follow them, learn from them and try to connect with them.  By reaching out to people who are perceived as the experts in an industry you are associating yourself with the experts . . . and who knows . . . if you follow all these steps you may become the expert yourself.
  28. Get a Personality – Get creative with your tweets . . . the more creative you are, the more you’ll stand out and the more people will want to follow you.

    Scrapbook Expo Tweet

The most important thing to remember when building a vibrant Twitter community is that it takes time and effort.  You must work at it, but that is what makes social media so amazing . . . the small business owners have the same opportunity for success as the big guys and in some cases, when done right, can outshine the largest of competitors.

I am always happy to educate anyone who is interested in learning more about how you can use Twitter, Social Media or the Internet to reach more customers . . . If you would like me to discuss how Twitter can benefit you or your business, please send me an email – Zeb@WelbornSocialMedia.com or call me at (909) 973 – 9089.

 

 

 

 

 

 

 

Social Media Fumble at the Olympics | by Noe Gaytan

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

When Tim Berners-Lee, creator of the World Wide Web, made his appearance during the Olympics Opening Ceremony he tweeted the message “This is for everyone.” The message was seen not only on the feed of all his followers, but on screens around the stadium and consequently by millions of people watching the ceremony from home. The internet has allowed for instant global communication, and social media provides powerful services that give every person a voice. These voices are exposed to the public, and everybody is allowed to speak their mind freely, for better or worse.  Some use common sense, while others can have a social media fumble.

 

Professional athletes have long since used Twitter and other social media services to keep in touch with their fans. However, Olympic athletes will have to be extra careful about what they post. The IOC has posted a four page .pdf guideline for proper online behavior for the competitors. According to the guidelines, all social media posts must be in “diary form” and must “conform to the Olympic spirit.” They also must gain permission from other athletes before posting pictures of them, and are not allowed to post any video or sound recorded within an Olympic venue.

Already there have been many social media related scandals.

Back in June, Australian swimmers Nick D’Arcy and Kenrick Monk created a stir when they posted photos of themselves posing with pistols and shotguns at a gun shop. As punishment, the Australian Olympic committee decided to ban them from social media during the games, and to send them home immediately after their events. The consequences for their actions may seem a bit harsh, considering that shooting is an actual Olympic event and the photo neither depicted nor implied any violence.

Earlier this month, Greek jumper Voula Papachristou was kicked off the team for tweeting a racist joke that insulted African immigrants. Her comment violated the “Olympic spirit” clause of the IOC’s guidelines, so she was expelled from the games. Swiss soccer player Michel Morganella must not have heard about that though. He was also expelled for a racist tweet against South Koreans after his loss against them. We can only hope that other athletes take note and are more aware of the messages they send out.

Not all scandals regarding these guidelines involve vulgar behavior from the athletes. With a somewhat more “noble” cause, some athletes are protesting the unfair limitations that the IOC has placed on them. Using the tags #WeDemandChange and #Rule40, athletes are complaining about their inability to promote their sponsors through social media while at the Olympics. Since the official Olympics sponsors pay big money for the right to have their names and logos attached to the events, the IOC goes to great lengths to prevent “ambush marketing” from other companies. As a result, many athletes feel like their livelihood is jeopardized if they can’t plug the companies that are supporting them.

Social media can also be a bit of a double edged sword. Some athletes are claiming that the inspiration given to them by a simple “good luck” on their Twitter feed can give them that little extra boost they need. Meanwhile other athletes have stated that spending too much time online can often distract them and keep them from becoming focused enough to compete.

The athletes aren’t the only ones running into trouble for their tweets. One British teenager was arrested for making rude comments towards swimmer Tom Daley. The controversial post mentioned that Daley’s recently deceased father would be disappointed in Daley for not winning a medal. That the teen would be taken in by the police is a bit odd, since there was no threat of violence. In any case, words spoken online are definitely taken very seriously.

It’s a bit disappointing that what are being deemed the first “Social Media Olympics” are so riddled with controversy. The IOC is by no means discouraging athletes from using social media. In fact, they’ve created an Olympic Athlete’s Hub in order to have one centralized location where fans can keep up with the latest posts from their favorite athletes. Watching the Olympics has always been a social event. And it still is, though the way that people experience the events may be different. Fans today can create a more personalized experience catered to their interests. They don’t have to sit through the gymnastics games in order to watch the track races. They can even be in direct contact with whoever they’re rooting for. Yet it is clear that the Olympic committees, sponsors, and athletes have many differences to reconcile. Let’s hope we can all learn from this, and create a better Olympic experience in 2016

Making the Most of Twitter

Latest posts by Karen Bardsley (see all)

The way people interact with each other is changing. More and more people are communicating and interacting with one another then ever before. But before you say, “Well, social media allows more people to connect but it doesn’t mean that the connections are meaningful.” Take a moment and think about how you are interacting with people. Are you sending out mass messages or are you encouraging personal relationships? Are you engaging and strengthening communication with people or are you simply talking to people because it is convenient?” Do you only communicate when you want something? How much time do you spend making an effort? Your relationships are only what you make them. Like it or not, the facts still remain.* You are in control of your social media experience.

Let’s focus on Twitter. Twitter can be a very educational and fun resource. Not only is it great for keeping people informed about your daily life but it’s the conversations that are most rewarding. Interactions are fast, short and generally straight to the point. One of my favorite uses is simply asking people questions, there is a fantastic community spirit on Twitter, most people like helping fellow tweeters or just giving advice. One of most under utilized tools on Twitter is the search tool (www.twitter.com/search), type in a few key phrases and you’ll get an incredible amount of information back. It’s a great conversation starter!

One great way to get to make connections is to find experts and joining their group of followers and friends. When you are doing your search make sure to check out Bios, websites, links, number of followers and read their tweets to see if their content is relevant to you. If you decide it is, see if you can “join the conversation.” Content rules in social media and twitter is no exception so make sure what you contribute isn’t drivel; be genuine, be thoughtful. Reply to tweets, use direct messages but most of all befriend people and gain their respect through meaningful interaction and conversation.

 

* Twitter is a powerful tool, there are: over 465 million accounts, 175 million tweets a day and 1 million accounts are added to Twitter every day. In the U.S. alone there are 107 million users, 33 million in Brazil and nearly 30 million in Japan. “The busiest event in Twitter’s history is now “Castle in the Sky” TV screening 25,088 tweets per second (previous record was the last minutes of the 2012 Superbowl with 10,245 tweets per second).” Statistics and facts – http://www.blogherald.com/2012/02/22/twitter-2012-infographic/

April At Welborn Social Media

Lacey Welborn

Lacey Welborn

Lacey and her brother Zeb Welborn founded Welborn Media. She has designed and launched websites, several projects, marketing materials, a podcast, a book and more. Her passions include her family, her friends, creating things and helping businesses grow.
Lacey Welborn
Welborn Social Media - April On Our Blog
Social Media helped bring them to a Denver Broncos Game

Social Media – Making Dreams Come True

Social Media has the ability to connect people like never before.  An amazing example is a story we covered about friends of ours who used social media to fulfill a childhood dream.  In the article, Black Hawk Helicopter Pilot Uses Twitter to Get Tickets to a Denver Broncos Game, Merriah Wilson, wife of Jimmy Wilson was able to use Twitter to connect with Denver Bronco Lance Ball.  Lance was able to get tickets for Jimmy and Merriah to watch a home game at Mile High Stadium.  His dream came true thanks to social media, Lance Ball and the amazing efforts of his wife, Merriah.

Your Ideal Customer

Locating your ideal customers is beneficial to any business.  In our article, Who’s Your Ideal Customer? we define an ideal customer as someone who loves your product and services AND refers your business to others.  These customers are out there and it’s up to you to not only find them, but to do whatever you can to create ideal customers.  Social media is not only great for identifying your ideal customer but it gives you an opportunity to connect with your customers more frequently, building stronger relationships and increasing the likelihood they will actively refer family and friends to your business.

Ideal Customer vs. Average Customer
Creative Minds and Visions

Working with CMV Clothing

In April, we began working for Creative Minds & Visions, a clothing company based in Brea, CA.  CMV Clothing is based on the principles of harmony – harmony of creativity, harmony of the mind, and harmony of visions.  Creative Minds & Visions are extremely active in the community supporting local artists, musicians and comedians.  They also commit a portion of their sales revenue to charity programs designed to transform the lives of the less fortunate.  Be on the lookout for CMV events being held across California.  Connect with them on the Creative Minds & Visions Facebook page and Twitter page.  “When people are of one mind, they are supported in their purpose and are accepted despite their weaknesses.”

Expanding our Team

We would also like to welcome Karen Bardsley to our team.  Karen Bardsley is goalkeeper for Linköpings FC in the Swedish Women’s league, was the starting goalkeeper in the 2011 Women’s World Cup and is planning to compete in this years Olympics, set to take place in her home country, England.  Karen has a wealth of experience in the industry.  She has worked for Apple and has been one of the biggest promoters of women’s soccer in the United States, England and the world.  She also runs Reflex Goalkeeping.  You can follow her on Twitter, @KLBardsley

We welcome Karen Bardsley to Welborn Social Media

Happy Mother’s Day

This Sunday is Mother’s Day. We’d like to wish all the Mothers a wonderful day! . . .

Especially our own . . . Love you Mom!

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Who’s Your Ideal Customer?

Zeb Welborn

The owner of Welborn Social Media and the founder of The Tutoring Solution.My goal is to help business owners share the passion they have for their business with as many potential customers as possible.By helping passionate people achieve their dreams I am helping to create a society of passionate leaders that will help inspire others to make their dreams a reality.

Ideal Customer vs. Average Customer by Cynthia De La Torre

Who’s your ideal customer? Depending on your business, the difference between average and ideal customers could be hundreds, thousands or millions of dollars.

The average customer is someone who buys the product or service and has no relationship with the business beyond the buying and selling of goods.

The ideal customer is someone who continually buys the product or service and promotes the product or service to others.

As an entrepreneur, I learned early on that my success was dependent upon having people invested in my business and sharing my business with others. The Tutoring Solution, which provides tutoring for students across Southern California, was able to locate these ideal customers through email and social media campaigns. These ideal customers loved our product, loved the relationship I had developed with them, and encouraged other parents with kids in need to sign up for our tutoring services. One parent emailed her entire school telling them what a great job we were doing with her son, another encouraged five different families to receive tutoring from us and another, a High School Counselor, continues to refer every struggling student she comes across our way. These connections are not made by chance, they are fostered and have resulted in thousands of dollars in increased revenue.

Facebook and Twitter have given businesses the opportunity to locate these ideal customers and develop a win-win relationship that, when used effectively, will result in increased revenue. Not only do they make it easy to identify our ideal customers, but Facebook and Twitter encourage our customers to be more like our ideal customers. Every time they “like” our page, every time they “comment” on our page,and every time they “share” one of our posts, they are acting like a sales machine for our business.

Welborn Social Media has helped locate these ideal customers for the businesses we work. At Scrapbook Expo we developed a strong relationship with a scrapbooker from Georgia who continually re-tweeted our stuff. We connected with her and she told us she was contacting all of her Scrapbooking friends from across the United States to attend one of the Scrapbook Expos. Not only that, but she was sending our sales messages off to everyone she knew. Similarly, at Los Serranos, we located two fervent supporters of the golf course; we encouraged a stronger relationship which has resulted in the creation of our 19th Hole Stories where golfers share their most memorable events at the golf course and have taken their weekly golf match from a rival course to ours. At WireSpeed Systems we connected with Cisco Systems – the largest producer of computer networking equipment – where they made us their SuperFan of the month and consequently shared our business with more than 225,00o of their followers.

Facebook and Twitter give us the opportunity to identify, connect and grow our relationship with our biggest supporters. In the tutoring business, this has resulted in thousands of dollars in increased revenue. In other businesses, it could mean much, much more.

By its very nature, Facebook and Twitter encourage the sharing of information, and people will share what is important to them. If you give them an opportunity to connect with your business and make it easy for them to share your product or service, your business will benefit. If you want to make more money for your business, find who’s your ideal customer. From my experiences there is no easier way to find your ideal customers than through social media.

Contact Zeb Welborn today at (909) 973 – 9089 to schedule a free personalized presentation to demonstrate how we can help grow your business.